In the digital world, every business tries to be updating with the latest technology to fulfill the needs of the customers. Gain a competitive advantage and make the business more beneficial by setting up secure, fast wireless network solutions for your business.
What is a wireless network?
According to the cisco “A wireless local area network (LAN) uses the radio waves to connect devices such as mobiles & laptops to the internet and your business network and its applications”
Cisco study states that “there will be nearly 628 million public wifi-hotspots by 2023”
Here listed the top advantages of wireless network solutions that give an edge for your business:
- Increasing the Customer Satisfaction
- Boosts the Productivity
- High Customer engagement
- Increasing high responsiveness
- Improve profits of your business
- Simplify the expansion of the network
Increasing the Customer Satisfaction
First of all, every business’s prominent goal is to satisfy the customers. According to Microsoft’s Business Insights, “62% of businesses said that customers spend more time after they offered free Wi-Fi”
The need for wireless network solutions is significantly high in the hospitality industry.
With free wifi access, you have a chance to promote your brands and marketing opportunities. By giving separate portals for customers that you can deliver rewards, deals, coupon offers, local news and more.
By offering those services gives an enlightening experience for your customers and also increases the credibility of your business.
Boosts the Productivity
With the help of cloud-based storage, Employees are able to access the files, data, and applications from anywhere, at any time.
By using such applications,
- Employees are able to reroute the works.
- Enable an auto chat-support service when employees are not around.
Overall, it’ll give a smooth workflow for the employees and have a chance to give better services to the customers. In the end, you need a solid network support system to attain productivity
High Customer engagement
Businesses such as coffee shops, hotels, restaurants need high engagement and also encourage them to visit more often & stay.
Providing Wi-Fi-facility to your customers will increase the spending time on your premises and automatically reflects in the sales of the business as well.
Fact: According to the statistic “61% of people state that they feel safe on using the public wifi”
Increasing high responsiveness
A study states that “84% of the customers get upset when customer service agents unable to respond on time”
Wireless network solutions prevent your business from reputation damage and pave the way for employees to give a quick resolution to the customer’s issues.
Improve profits of your business
Half of the business owner said that in a survey “After when they added the wifi in the premises people starts spending more time”
When customers spend more time on your business location that has a chance of high engagement, it will directly boost your profits.
By setting a secure wifi network, not only create positive-haul out experiences but also significantly high return on investment of your business.
Simplify the expansion of the network
When the business nurtures as much as expands your support and services. Wireless network solutions give you flexibility for the expansion of the networks without the need to rewire all the cables again. It provides you adaptability and seamlessly allows you to add the networks to a new area in your business premises.
Set up a Wireless networks solutions
By providing a fast, secure, and safe network system is the key to the customer engagement of your business.
Following steps to set-up a secure Wi-Fi System
- Choose the best and reliable Internet service provider(ISP) to grant the access to internet
- Make sure the connection should be a high-bandwidth, high-speed service plan to have a hassle-free customer experience.
- Install the quality router, modern appropriate equipments as directed by ISP
- To prevent the security risk, set up a separate network of your customers.
- Give a separate captive portal to your customers. It will contain the terms and conditions of usage.
- Communicate the password to your customers.
Attaining and meeting the needs of the customers will give you the competitive advantage of your business. Wireless network solutions can make the services simple, boost the productivity of your employees, and give better satisfaction to the customers.